POPI PRIVACY NOTICE

This privacy notice applies to personal information processed by Jonkershoek Guest Farm/House” in connection with products and/or services we offer in accordance with the requirements of the Protection of Personal Information Act (POPIA).

Privacy Statement
Jonkershoek Guest Farm/House is committed to processing personal information in accordance with the below principles when collecting, recording, storing, disseminating, and destroying personal information, and responding to government requests for our users’ data:
I. We shall not contact/solicit you unless you have given us your consent to do so.
II. We shall process information for a specific, lawful reason and only adequate, relevant information which is limited to the purposes for which they are processed and which relates to the functions or the activity of the organisation.
III. We inform clients upfront that we will be processing data in fulfilment of their requests. If you cancel your services with Jonkershoek Guest Farm/House, we will delete or otherwise de-identify your personal information after the minimum storage periods required under our risk and statutory record-keeping periods have expired.
IV. We take measures to ensure data is kept safe and prevent loss of, damage to, or unauthorized destruction of personal information, and unlawful access to or processing of personal information.

Security
A client has a right to object to the use of personal information, however in certain instances failure to provide us with personal information may result in the inability to deliver said services or products to you, or alternatively, you shall receive limited services. Jonkershoek Guest Farm/House collects information directly from you where you provide us with your personal details. In addition to the aforementioned we shall, subject to your consent, obtain further information required from third parties and other sources where necessary. Jonkershoek Guest Farm/House does not collect and process special personal information unless it is a requirement by law to process such information as part of our service delivery, in which case we shall obtain consent from you before collection thereof. We do not knowingly collect personal information from children (under 18 years of age) without the permission of their parent/s or guardian.

Disclosure
Jonkershoek Guest Farm/House and its employees may disclose personal information: to other services providers involved in the rendering of services or the provision of products to the clients; to services providers, it is in engaged with such as accountants, compliance officers, administration etc.; if Jonkershoek Guest Farm/House has a duty or a right to disclose same in terms of law or certain industry codes; or if it is necessary to protect Jonkershoek Guest Farm/House’s legal rights and interests. We undertake to review and update our security measures in accordance with future legislation and technological advances. Access to client data from within our organisation is limited to essential staff or specialist contractors that are required to access our systems for client service or maintenance purposes, who are bound by the requirements of the legislation and are required to maintain safety and security measures. The organisation will not transfer personal information to a third party in a foreign country without ensuring that it complies with the provisions of POPI.

Policy Changes
This notice was last revised on 30 November 2021. Any material changes hereto will be published on our website or distributed to clients in writing. Your continued use of our services following the update means that you accept Jonkershoek Guest Farm/House’s updated notice.

Questions or Complains
Should you have any questions relating to this notice or wish to lodge a complaint relating to an interference with the protection of personal information, you can contact the Information Officer. Our Information Officer is:Christine Strydom, Financial Manager at christine@atmg.co.za